Shield Insurance Group offers an SMS messaging program to keep you informed about our services. Below you will find complete details about how our program works.
Shield Insurance Group sends non-promotional SMS messages regarding policy updates, renewal reminders, claims status notifications, and coverage review follow-ups. We also offer optional promotional messages about coverage tips, new product announcements, risk management insights, and exclusive policyholder offers for users who separately consent.
You can opt in to receive SMS messages from Shield Insurance Group by visiting our contact page and completing the following steps:
Both consent checkboxes are unchecked by default and require your active selection. Providing your phone number and checking a consent checkbox is entirely optional and is not required to use our services.
The following are examples of the types of SMS messages you may receive from Shield Insurance Group:
Sample 1 (Non-Marketing — Inquiry Follow-Up):
"Shield Insurance Group: Hi, thank you for your interest in personal insurance. A team member will contact you within 24 hours to discuss your needs in Miami, FL. Reply STOP to opt out or HELP for assistance. Msg & data rates may apply."
Sample 2 (Non-Marketing — Appointment Confirmation):
"Shield Insurance Group: Your business insurance consultation has been confirmed. We look forward to helping you. Questions? Call 305-555-1234. Reply STOP to opt out. Msg & data rates may apply."
Sample 3 (Non-Marketing — Service Update):
"Shield Insurance Group: Your Personal Insurance request is being processed. Our team will update you shortly. Questions? Reply HELP or call 305-555-1234. Msg & data rates may apply. Reply STOP to opt out."
After opting in, you will receive a confirmation SMS message from Shield Insurance Group confirming your subscription. The confirmation message includes our brand name, customer care contact information, opt-out instructions, message frequency, and a notice that message and data rates may apply.
You may opt out at any time by replying STOP to any message we send. You may also contact us directly at help@shield-insurance-group-1.trueprogroup.com or 305-555-1234 to manage your preferences.
For additional details, please review our Privacy Policy and Terms of Service.
Shield Insurance Group
200 Biscayne Blvd, Miami, FL, 33131
help@shield-insurance-group-1.trueprogroup.com · 305-555-1234